Cancellation and Refund Policy for Yours Wellness

 

 Introduction

 

Yours Wellness is committed to providing high-quality nutrition consulting services, diet schedules, health-related video courses, and other offerings. To ensure the best possible experience for our clients, we have established the following cancellation and refund policy.

 

 Cancellation Policy

 

Since Yours Wellness is a service-based organization, we charge for services after they have been provided. We understand that circumstances may change, and you may need to cancel our services. To accommodate such situations, please review our cancellation policy outlined below:

 

  1. Notice Period for Cancellation:

   - To cancel our services, you must provide a written notice at least one (1) month in advance. This notice period allows us to make necessary adjustments and ensure a smooth transition.

   - The cancellation notice should be sent via email to [your email address] or through any other communication method specified by Yours Wellness.

 

  1. Effective Date of Cancellation:

   - The cancellation will be effective one (1) month from the date we receive your written notice.

   - You will continue to have access to our services during the notice period and will be billed accordingly for this duration.

 

  1. Confirmation of Cancellation:

   - Upon receiving your cancellation notice, we will acknowledge receipt and confirm the effective date of cancellation.

   - If you do not receive a confirmation within five (5) business days, please contact us to ensure your cancellation request has been processed.

 

 Refund Policy

 

Due to the nature of our services, which are delivered based on individual consultations and personalized plans, we do not offer refunds. Our refund policy is as follows:

 

  1. No Refunds:

   - All payments made for services rendered by Yours Wellness are final and non-refundable. This includes payments for nutrition consulting sessions, personalized diet schedules, health-related video courses, and any other services provided.

 

  1. Payment for Services Provided:

   - You will be billed for all services provided up to the effective date of cancellation. This includes any services rendered during the one (1) month notice period.

 

  1. Disputes and Resolutions:

   - If you believe there has been an error in billing or if you have concerns regarding the services provided, please contact us immediately at [your contact email/phone number]. We are committed to resolving any issues promptly and fairly.

 

 Contact Us

 

If you have any questions or concerns about our cancellation and refund policy, or if you need assistance with canceling our services, please contact us:

 

- Email: [email protected]

- Phone: +91 93387 07827

- Address: HIG 163, Phase-VII, Sailashree Vihar, Chandrasekharpur, Bhubaneswar, Odisha 751021

 

 Policy Updates

 

Yours Wellness reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.

 

By using our services, you signify your acceptance of this Cancellation and Refund Policy. If you do not agree with this policy, please do not use our services. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.